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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics CRM 2016 On P...
Microsoft Dynamics CRM (Archived)

Dynamics CRM 2016 On Prem Mobile App

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Posted on by Community Member

No matter what phone Android or Iphone that I use that is supported I get the error message that I am not authorized to use this app even though I am a system administrator.  I am using IFD and ADFS 3.0.  There must be some setting that is not configured its just so hard to find because logging on this sucks.  

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  • Community Member Profile Picture
    Community Member on at

    Hi,

    I found this in the log, the org name is wrong that org was deleted, and I have uninstalled the mobile app and even tried on phones that never had the app and it still tries to use that where do I go to fix this... Instructions on the mobile piece suck so bad.  

    3388, 12824, 2, I, SharedStorage, putString, 23, "Setting String", "ServerURL", "https://ca.nottelling.com"

    1452189383389, 12824, 2, I, SharedStorage, putString, 23, "Setting String", "OrgName", "ca"

    1452189383498, 12824, 2, I, CrmViewController, appLaunch, 28, "Application launched", "{ }"

    1452189383503, 12824, 2, I, CrmViewController, onResumeCalled, 22, "2016-01-07 11:56:23.503-0600"

  • Community Member Profile Picture
    Community Member on at

    Any ideas?

  • Community Member Profile Picture
    Community Member on at

    Any ideas how to have the org changed its default in the browser just not the mobile app according to the logs.  

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