Hello Everyone,
I am having trouble sending documents via email to customers and vendors on business central.
Kindly find below image for related error.
Any suggestion on how I can resolve this?
Warm regards
Bryma
Hello Everyone,
I am having trouble sending documents via email to customers and vendors on business central.
Kindly find below image for related error.
Any suggestion on how I can resolve this?
Warm regards
Bryma
Hello Narang,
The report are custom reports like purchase order etc. Please be aware that we could send emails successfully prior to this recent. This is a recent development.
Warm regards
Is the customer/vendor document customized?
Are these reports configured on Report Selection?
Seems like the report is failing to run, which gives you this error
Hi Yun,
Thank you for your response. Debugging might just be the last resort from us. We are currently looking to resolve this error from the non-development environment.
Warm regards,
Bryma
Hi Inge
The problem starts when we attached a vendor or customer document and hit send. Emails are user assigned. Also, email was setup without custom codes.
Regards
We currently use assigned user emails.
Hi, you can share your custodia code?
thank you.
Hi, If this is in Sandbox, I suggest debugging, it seems that there is a runtime error. But I'm not sure what setting is causing this.
More details: https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/developer/devenv-debugging
Hope this helps.
Thanks.
ZHU
Please provide us with the steps you go through in Business Central before you get this error message.
It does look like something that is caused by custom code, and if that is the case you will need your developer to debug this together with you.
If you are not running custom code - you should go to through the E-mail setup and check if you are able to send the test-email.
Please make sure if there is no customization done.
Hi Bryma,
I had a similar issue like this before, so make sure to double-check your settings, including SMTP settings as they can cause the problem
Also, can you please provide a proper screenshot of the process like NAV_with_Narang said..
Best regards.
André Arnaud de Cal... 291,280 Super User 2024 Season 2
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