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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / recover sales history ...
Microsoft Dynamics RMS (Archived)

recover sales history deleted accidently with batch number

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Posted on by Community Member

Hi i'm Bobmaya, i use microsoft retail management , and i have deleted accidently the sales history while i used a wrong batch number. so i would like if there somehow i can recover those files please ?

regards,

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  • Community Member Profile Picture
    Community Member on at

    restore the database from a backup copy.

    Always make a backup prior to running manual sql scripts.  

    There is a table called [recordDeletedLog] but this wont give you the full information.

  • Community Member Profile Picture
    Community Member on at

    i don't have a recent backup, i would like to get the sales history from a specific date

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Sorry but you cant recover the sales data that has been deleted without a backup of the information prior to deletion.

    Always make a backup before running queries or manually editing RMS database.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hello Bobmaya,

    Unless you are running Headquarters, there is no way to recover deleted information. If you are, you can re-export out the store database, and this should include all sale information.

    This is why it is part of our best practices to always make a backup of your database before making any changes to it.

    Thank you,

    Scott Wardzinski

    Microsoft Dynamics RMS & POS Support Engineer

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