Attempted to Divide by Zero Error

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Posted on by GS-17051342-0

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I am trying to post a payment to my employees via the payment journal. I am getting this error that I have never seen before. The payment are for employee T&E reimbursements. I have no idea what is causing this error.

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GS-17051342-0 150 on at

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Attempted to Divide by Zero Error

The issue was a bug in the Microsoft update.

Use currencies when posting employee transactions | Microsoft Learn

Did another update and the issue was gone.
GS-17051342-0 150 on at

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Attempted to Divide by Zero Error

I confirmed that this is happening to all employees. I singled out each employee in the batch and continued to get that error.
CU23050236-0 on at

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Attempted to Divide by Zero Error

I have the same problems !
kerr 21 on at

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Attempted to Divide by Zero Error

At the end the "Original Currency Factor" is a new field in v24, which default to 1. But for old entries they're 0. According to MS you need to reverse old entries and create new ones.
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Mohana Yadav 60,234 Super User 2025 Season 1 on at

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Attempted to Divide by Zero Error

It looks like an error in standard code based on the below screenshot. Please create a MS support case.
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Jun Wang 7,761 Super User 2025 Season 1 on at

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Attempted to Divide by Zero Error

if you have a clean sandbox, try to replicate the issue there to pinpoint to if this is a data issue or caused by extension.

also you need to test with other employees if they could be paid with no issue.
kerr 21 on at

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Attempted to Divide by Zero Error

Hi GS,

I have same issue here, only when "Applies-to Doc. No." is filled.

Debug goes to the following line, in my case these 2 currency code are both empty (local currency), not sure why it needs to be divided by Original Currency Factor, which is 0.
Matteo Fiocco 177 on at

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Attempted to Divide by Zero Error

it's definitely a custom, try getting help from a developer.

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Matteo Fiocco - Business Central Architect
Blog : www.matteofiocco.com
Linkedin : https://www.linkedin.com/in/matfioc/
GS-17051342-0 150 on at

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Attempted to Divide by Zero Error

We don't have any customizations related to the payment journal. I have forwarded this issue to our Business Central partner. Just started happening after being on BC for 9 months.
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YUN ZHU 84,318 Super User 2025 Season 1 on at

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Attempted to Divide by Zero Error

It could also be a data problem. If this is a standard environment, it is recommended to debug it.
The reason for this error is very simple. There is division by 0 in the code.

Hope this helps as well.

Thanks.

ZHU