Attempted to Divide by Zero Error

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Posted on by GS-17051342-0

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I am trying to post a payment to my employees via the payment journal. I am getting this error that I have never seen before. The payment are for employee T&E reimbursements. I have no idea what is causing this error.

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Valentin Castravet 31,481 Super User 2025 Season 2 on at

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Usually this is a problem caused by a customization. Do you have any customizations for the payment journal or employees?

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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Saurav.Dhyani 14,380 Super User 2025 Season 2 on at

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Hi,

It seems a custom Dev.

Test it in Cronus environment without extension. If you still have error, then report it to Microsoft.

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube

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YUN ZHU 95,718 Super User 2025 Season 2 on at

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It could also be a data problem. If this is a standard environment, it is recommended to debug it.
The reason for this error is very simple. There is division by 0 in the code.

Hope this helps as well.

Thanks.

ZHU

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GS-17051342-0 276 on at

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We don't have any customizations related to the payment journal. I have forwarded this issue to our Business Central partner. Just started happening after being on BC for 9 months.

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Matteo Fiocco 260 on at

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it's definitely a custom, try getting help from a developer.

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Matteo Fiocco - Business Central Architect
Blog : www.matteofiocco.com
Linkedin : https://www.linkedin.com/in/matfioc/

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kerr 21 on at

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Hi GS,

I have same issue here, only when "Applies-to Doc. No." is filled.

Debug goes to the following line, in my case these 2 currency code are both empty (local currency), not sure why it needs to be divided by Original Currency Factor, which is 0.

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Jun Wang 8,202 Super User 2025 Season 2 on at

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if you have a clean sandbox, try to replicate the issue there to pinpoint to if this is a data issue or caused by extension.

also you need to test with other employees if they could be paid with no issue.

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Mohana Yadav 61,005 Super User 2025 Season 2 on at

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It looks like an error in standard code based on the below screenshot. Please create a MS support case.

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kerr 21 on at

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At the end the "Original Currency Factor" is a new field in v24, which default to 1. But for old entries they're 0. According to MS you need to reverse old entries and create new ones.

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CU23050236-0 on at

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I have the same problems !

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