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Supply chain | Supply Chain Management, Commerce

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Asset management, close a maintenance worker

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Posted on by Olivier_dup

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Hello Community,

we have implemented asset management of Dynamics 365 supply chain management.

I want to know if it's possible to close the maintenance request related to the work order when I close the work order.

I work order closed means that's finished.

Thank you for your help

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Verified answer

Mohamed GRAIB 2,498 Super User 2024 Season 2 on at

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Asset management, close a maintenance worker

You must also be sure that the lifecycle state of your maintenance request does not allow to create a work order when it's finiched

It must be = No

Hope that's helpful,
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Mohamed GRAIB 2,498 Super User 2024 Season 2 on at

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Asset management, close a maintenance worker

Hi Olivier_dup,

Yes it's possible from the work order lifecycle state as shown in this figure below

So you can define here the lifecycle state of the maintenance request = Finished.

Hope that's helpful for you.

Please mark the answer as verified if that's helpful for you

Best regards,

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