Dynamics Community Forum Thread Details

ONPrem Deployment Error - Unable to download Artifacts - Seesion give after 60 minutes -

StandaloneSetup.zip downloads less then 200 MB in 1 hour time.

File '////STG-CPS-ORCH03.xx.xxxxx.com//agent//assets//8769116d-db1f-4270-8ec7-40b1817c8c8a//1376026//a42ad76a-9b05-46fb-bc44-8e410b96184a//Packages//8769116d-db1f-4270-8ec7-40b1817c8c8a//StandaloneSetup.zip' with assetId 8769116d-db1f-4270-8ec7-40b1817c8c8a was not found in the fileshare. Will redownload the file.

---All three ORCH Nodes TestConfig is successful.

---FileShare test cmd is successful and Artifacts are getting download but with very slow speed.

-- Multiple times Local Agent Clean and install Again

-- Multiple Time Reconfigure Environment from LCS and deployed

-- ACL cmd is successful and certifactes are ok

-- LCS LocalAgent Config have FileShare path //Fileshare/Agent

-- LCS Environment Config have FileShare path //Fileshare/aos-storage

Log Name: Microsoft-Dynamics-AX-LocalAgent/Operational
Source: Microsoft-Dynamics-AX-LocalAgent
Date: 9/7/2023 9:45:04 AM
Event ID: 65002
<Data Name=/Message/>Unable to download asset 22c7d019-20ee-4802-a978-d90c26b7c3ea. The job state is failed.</Data>

Redeplying

Log Name: Microsoft-Dynamics-AX-LocalAgent/Operational
Source: Microsoft-Dynamics-AX-LocalAgent
Date: 9/7/2023 11:46:00 AM
Event ID: 65002
Task Category: Error
Level: Error
Keywords: Session0,Session1,Session2,Session3,Error
User: STAGING//svc-LocalAgent$
The download was canceled as the maximum download time of 60 minutes was exceeded.
<Data Name=/Message/>The download was canceled as the maximum download time of 60 minutes was exceeded.</Data>

Hi,

Based on the information you provided related to the error, our team has come up with the following four suggestions.

Firstly, you can check your internet connection and based on the information you have provided, you are having problems with the download speed.

Secondly, the error message indicates that the file "StandaloneSetup.zip" is not found in the file share. Please verify the file path and make sure the file exists in the specified location

Third, the log shows an error related to asset ID "22c7d019-20ee-4802-a978-d90c26b7c3ea". Ensure that this asset ID is correct and the corresponding asset is available for download.

If you have ruled out several of the factors suggested above, there may be a problem within the software and we recommend that you make a technical support request to Microsoft using the link below.
https://admin.powerplatform.microsoft.com/support

I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.

Best Regards,
Rudy Zhang

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