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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Where do i install cer...
Microsoft Dynamics RMS (Archived)

Where do i install certificate updates to our rms/pos from tsys?

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Posted on by BRANDON HAMRICK 40

where and how do i update them? they emailed certs but not sure where to install them into the software? we currently cannot swipe cards, we get a connection error. it was working fin but slowly stopped working. any help would be great thanks!

 

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  • Community Member Profile Picture
    Community Member on at
    Re: Where do i install certificate updates to our rms/pos from tsys?

    Are the certificates necessary to process over SSL?  We upgraded to rms 2.0 sp4 and trying to figure out if credit cards now process over an ssl connections?  We use TSYS

  • BRANDON HAMRICK Profile Picture
    BRANDON HAMRICK 40 on at
    Re: Where do i install certificate updates to our rms/pos from tsys?

    thanks for the reply!. i have tried all that you have mention and still no luck, it was working fine and slowly started not working. now its completely useless. im not sure what to do at this point:(

  • Suggested answer
    Nicole Hellerud Profile Picture
    Nicole Hellerud 1,712 on at
    Re: Where do i install certificate updates to our rms/pos from tsys?

    Brandon,

    Thank you for your question about how to install the security certificates from TSYS.  I would contact TSYS to verify how to install the certificates, but as far as my understanding from previous experiences that you should just be able to download off the link they provided for you and the certificate runs in the background.

    You may also want to verify that you are using the most recent URLs for RMS 2.0 I have listed the URLs below:

    Batch Size: 100 (this is default but you can change this number based on your personal preference, but please make sure that the number matches on all terminals)

    Credit Gateway URL: ssl1.tsysacquiring.net/scripts/gateway.dll?transact

    Debit Gateway URL: ssl2.vitalps.net

    Debit Gateway Port: 5003

    This setting is found in Store Operations Administrator under File | Configuration | EDC | Advanced | Advanced.

    You may also want to verify that under Internet Options that the following settings are enabled.

    In Internet Explorer | Tools | Internet Options | Advanced Tab | Security

    Use SSL 2.0

    Use SSL 3.0

    Use TLS 1.0

    If you are using a Firewall you will want to make sure that the following two ports are enabled for incoming and outgoing traffic.

    Port 443 and Port 5003

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