Hi all,
I'm posting this because I just can't seem to find a solution anywhere. The issue occurs when I try and open the properties of, or create a new queue in Microsoft Dynamics CRM 2016 On-Premises. This is a single box running both CRM and SQL Server 2014 on a Server 2012 R2 base. The machine is fully patched and was recently updated to CRM 2016 0.1. The issue was happening prior to the update and I do not experience the same issue in a second, testing organization, on the same machine.
Here is the error I get:
The downloaded log file contains this:
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=**********************]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #C0319BBCDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #C0319BBC</Message>
<Timestamp>2016-04-08T04:53:57.5505861Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E28F7458</Message>
<Timestamp>2016-04-08T04:53:57.5505861Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</OrganizationServiceFault>
This error is reported in event viewer:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 2016-04-08 12:25:15 AM
Event time (UTC): 2016-04-08 4:25:15 AM
Event ID: 24815efc385241c2aa4fe151f1671ae0
Event sequence: 5762
Event occurrence: 10
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT-1-131045059704581796
Trust level: Full
Application Virtual Path: /
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\
Machine name: CRM
Process information:
Process ID: 7820
Process name: w3wp.exe
Account name: DOMAIN\CRMAPPSVC
Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, Guid formId, FormFactor formFactor)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, FormFactor formFactor)
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: crm.domain.com/.../Data.aspx;_CreateFromType=&_gridType=2020&counter=1460089664723&create=false&etc=2020&extraqs=?_gridType=2020&etc=2020&id=10b1FE91EA5-1E75-E411-80CF-C4346BAC89F410d&rskey=10b00000000-0000-0000-00AA-00001000130010d&formid=&id={1FE91EA5-1E75-E411-80CF-C4346BAC89F4}&oid=1fe91ea5-1e75-e411-80cf-c4346bac89f4&pagemode=iframe&pagetype=entityrecord&process=&rskey={00000000-0000-0000-00AA-000010001300}
Request path: /org/form/Data.aspx
User host address: 99.99.99.99
User: DOMAIN\UserAccount
Is authenticated: True
Authentication Type: Negotiate
Thread account name: DOMAIN\CRMAPPSVC
Thread information:
Thread ID: 101
Thread account name: DOMAIN\CRMAPPSVC
Is impersonating: False
Stack trace: at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, Guid formId, FormFactor formFactor)
at Microsoft.Crm.Application.InlineEdit.ReadFormDataBuilder..ctor(String recordId, String entityTypeCode, FormFactor formFactor)
at Microsoft.Crm.Application.Pages.Form.FormDataPage.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details:
