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Microsoft Dynamics CRM (Archived)

get deleted records based on entities using web api

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Posted on by 34

May I know is there any web api to get all the deleted records based on the entities (contact or account or cases or phone calls) in MS Dynamics CRM.

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  • Verified answer
    Kalpavruksh D365 CoE Profile Picture
    2,545 on at

    Hi,

    D365 does not have an option to retrieve deleted records. If an entity has auditing enabled, then you can retrieve the audit history.

  • Suggested answer
    Pawar Pravin Profile Picture
    5,237 on at

    Hi kiruthigarani ,

    As suggested by Kalpavruksh user, we dont have option to recover deleted option using OOB functionality but you could do it anyway if you have enabled audit history of entity.

    Also one more option to recover deleted record using third party tool, please refer below url for reference:

    pravinpawarweb.wordpress.com/.../

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