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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / statecode attribute of...
Microsoft Dynamics CRM (Archived)

statecode attribute of incident entity - change the option label

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Posted on by John Brase 395

Hello everyone,

I'm curious to find out how it would be possible to change the option labels of the statecode of the incident entity.

As far as I know that is not possible (I'm aware of the changes possible in the statuscode) but Microsoft mentions that it is actually possible.

I'm referring here on a msdn article:

http://msdn.microsoft.com/en-us/library/dn689032.aspx

statecode

Status

Represents the state of the record. For custom entities this is Active or Inactive. The Incident (case) entity uses Active, Resolved, and Canceled. You can’t add more state options but you can change the option labels.

I couldn't find any way to accomplish that through the GUI of crm, maybe somebody achieved that programmaticaly in a supported way?

Thanks in advance

John

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  • Verified answer
    Royal King Profile Picture
    Royal King 27,686 on at

    you could c# code to update label of the statecode in case entity .

    UpdateStateValueRequest updateStateValue = new UpdateStateValueRequest
    {
    AttributeLogicalName = "statecode",
    EntityLogicalName = "incident",
    Value = 1, // Resolved
    Label = new Label("MyResolved", 1033)
    };

    UpdateStateValueRequest updateStateValue = new UpdateStateValueRequest
    {
    AttributeLogicalName = "statecode",
    EntityLogicalName = "incident",
    Value = 0, // Active
    Label = new Label("MyActive", 1033)
    };

    UpdateStateValueRequest updateStateValue = new UpdateStateValueRequest
    {
    AttributeLogicalName = "statecode",
    EntityLogicalName = "incident",
    Value = 2, // Cancelled
    Label = new Label("MyCancelled", 1033)
    };

    service.Execute(updateStateValue);

  • Community Member Profile Picture
    Community Member on at

    https://community.dynamics.com/crm/f/117/t/178883 Can be done through Crm translations.

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