I have RMS set up on a POS computer running XP and just added a new computer running Vista64 as a work station and have an HP Officejet Pro 8500 and Dymo Twin Turbo 450 connected via USB to the Work Station,
I can print from all programs (except RMS) on the Work Station to either printer and can also print labels and reports from RMS on the POS computer to both printers via store network.
But whan I try to print reports from RMS on the Work Station printer I get the following message
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Store Operations Manager - Printer Warning
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The printer has reported that it may not be able to correctly support one or more of the specified settings. Please check that the printed pages appear as desired.
Do you want to ignore any further occurences of this warning for this document?
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Yes No
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The formatting in the thumbnail is off and when I click the Change Printer Properties button nothing happens. When I try to print anyway I get this message
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Store Operations Manager - Printer Error
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An error occured while trying to access the printer.
Please make sure that you have a printer installed and that it is properly configured before continuing.
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OK
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I have the same problem trying to print labels and cannot get RMS on the Work Station to recognize the Dymo Printer. It tries to print labels to the HP, even though RMS on my POS computer has no problems.
