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Posted Sales Invoice Document Number different from the actual posted sales invoice document number

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Posted on by JessL

Hi all,

I had posted a sales invoice and system prompted a message the "The Invoice is posted as number XXXXX1 and moved to the Posted Sales Invoices window. Do you want to open the posted invoice?". However, the actual posted number is not XXXXX1. Anyone know what had caused this discrepancy of the document number?

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toLL 305 on at

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RE: Posted Sales Invoice Document Number different from the actual posted sales invoice document number

Hi,

did you find a solution? Some of our users are experiencing the same issue. There are no customizations in the posting routine. For almost all users it works fine, but some of them, after posting an invoice, receive a confirmation message with an incorrect invoice number. The invoice is posted with a different number as it is shown in the message. Cleaning browser's cache and cookies doesn't help.
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Amit_Sharma 2,545 on at

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RE: Posted Sales Invoice Document Number different from the actual posted sales invoice document number

Hi,

Any customization done in posting routine. If yes then troubleshoot. Otherwise create this issue in standard product and raise ticket to Microsoft.

Regards

Amit Sharma

www.erpconsultors.com
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Alfredo_Iorio 1,260 on at

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RE: Posted Sales Invoice Document Number different from the actual posted sales invoice document number

Unless there has been some development done in your database, the posted document number cannot be different.

One way of explaining it is that you have security filters on the posted sales invoice table. If yes, you can post a sales invoice but, when you try to open it, you land on a different invoice..
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Andy Sather on at

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RE: Posted Sales Invoice Document Number different from the actual posted sales invoice document number

Hello - I guess I have never seen where a posting was using a totally different number than what was displayed in the popup. Is this happening all of the time or is it just for this one document? If you are able to reproduce, I would recommend opening a support ticket with Microsoft.