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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Open transaction in GP...
Microsoft Dynamics GP (Archived)

Open transaction in GP, but i have the check already

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Posted on by Community Member

Hi all,

Have a very interesting problem here.  I have a vendor that received the check and cashed it already.  But when i go into the vendor inquiry i see that the transaction is still open, it wasn't posted.  This one vendor had a payment made to him that was voided, and it shows fine.  But this other payment still showing open, but check already was cut and cashed.  Hope this problem makes sense to you and someone would be able to help.  Thanks a lot.

 

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  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at
    Re: Open transaction in GP, but i have the check already

    Was this check applied to other invoices that are still open? If not, you could always temporarily set the checkbook to allow duplicate check numbers and then void this check which will bring the payable back to the open side. You can then print a check using the same check number on blank paper and hopefully now both the check and invoice go to history. When done set the checkbook to not allow duplicate check numbers.

  • Community Member Profile Picture
    Community Member on at
    Re: Open transaction in GP, but i have the check already

    There are no other invoices that are open for this vendor, except the one that i already have the check for.  I jut don't understand how can i have a check in hand when it still shows as open transasction in GP.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,848 Moderator on at
    Re: Open transaction in GP, but i have the check already

    You are correct. If the amount of the check equals the amount of the invoice and this one check covered this one invoice, they both should have moved to history. At this point you have no choice but to void the check, which brings the payable back to open and then print another dummy check to cover this invoice. Make sure you use the same check number.

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