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ReportHi experts,
deleted records are hanging around the lookup fields in recently used items in interactive service hub.
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Hi experts,
deleted records are hanging around the lookup fields in recently used items in interactive service hub.
*This post is locked for comments
Please clear your browser cache and see if it refreshes the recently viewed list.
If it does not, you could also try and disable the feature and publish all
[View:https://www.inogic.com/blog/2011/07/how-to-enable-and-disable-the-most-recently-used-items-for-lookup-field-only/:750:50]
If it does not , since you are on CRM Online, you could also use SDK to clear the recently viewed items
Please have a read of the following links
[View:https://community.dynamics.com/crm/f/117/t/95331:750:50]
[View:https://social.microsoft.com/Forums/en-US/60c1d7ae-edb6-497e-b295-d1be7a5ca091/clear-recently-visited-list?forum=crm:750:50]
[View:https://www.magnetismsolutions.com/blog/roshanmehta/2011/03/13/A_Closer_Look_at_Recently_Visited_Items_in_Dynamics_CRM_2011.aspx:750:50]
Thanks
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