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Small and medium business | Business Central, N...
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Amount must be negative in Gen. Journal Line Journal Template Name='BNKPNT-ACC',Journal Batch Name='DEFAULT',Line No.='10000'. - Error while Bank payment Voucher Entry in NAV 2016.

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Posted on by 85

Hello,

As error described we are facing the issue while posting bank payment voucher entry to Customer.

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I have the same question (0)
  • Shokry Mostafa Profile Picture
    10 on at

    Dear Sir

    When you Select Type Payment that's Mean The Customer He Will Pay To you So The Amount Should Be Negative -10000

    But when You will pay to customer you don't Select type payment and amount should positive 10000

  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    14,302 Super User 2026 Season 1 on at

    You are receiving money from your customer. Your bank amount goes up, your customer amount goes down.

    If your account is customer, you need to put negative amount.

    If your balance account is customer, you need to put positive amount.

  • Murari Jangid Profile Picture
    85 on at

    Thank you for the reply, but when we give the amount to customer in that case type would be refund and issue has been resolved.

  • Murari Jangid Profile Picture
    85 on at

    Thank you for the reply, but when we give the amount to customer in that case type would be refund and issue has been resolved.

  • Suggested answer
    RockwithNav Profile Picture
    8,991 Super User 2026 Season 1 on at

    Yes but that's the different case,  If you taking money from Customer then in Payment the Amount should be in negative but if you pay back customer you need to Refund the same what you did.

    For Vendor it will be just opposite.

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