CRM 4.0 Account history shows e-mails from different accounts

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Hi,

When we open the history of Account A, we see emails of Account B. We checked Sub-Accounts and Relationships and didn’t find any relation between those accounts.

Could be there any (hidden) relationship?

Kr,

Aziz

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Rickard Norström on at

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RE: CRM 4.0 Account history shows e-mails from different accounts

Hi Aziz,

Could it be that it is contacts that have changed employer?

Regards

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Community Member on at

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RE: CRM 4.0 Account history shows e-mails from different accounts

Hi Richard,

Emails in the history of Account A include a contact of Account B in the CC.

That was the relationship.

Thnx.

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