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We have some lookups to site entity on our onPrem System. At the moment we try to migrate the system.
In our Cloud System we are not able to fill in the site lookups or change the lookup values for existing records.
How can I get the site entity in Unified interface?
Thanks Henry,
The option you mentioned it's disabled for Site entity.
Do you know why?
In the Site entity settings (in the classic solution experience), can you check if it's been set as "Enable for Unified Client"?
I can select site records on my model-driven app, so if that doesn't solve it for you, I would open a support request https://admin.powerplatform.microsoft.com/support
Thanks Henry,
but we still have lookups controls to Site entity disabled in forms using UCI.
Do we need to take any aditional step in order to be able to work normally with this lookups to Site entity on forms?
Regards.
Update: this forum answer was from a time (Oct 2019) when Site entity was indeed not working in Unified Interface, but it has been supported since April 2020:
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/dynamics365-customer-service/support-site-entity-unified-interface
Hello Jessica,
Indeed, the Site entity doesn't work in the Unified Interface, and this is by design.
The Site entity was part of Service Scheduling, and Service Scheduling has been announced as deprecated last year:
https://docs.microsoft.com/en-us/power-platform/important-changes-coming#service-scheduling-in-dynamics-365-customer-service-is-deprecated
This deprecation warning is also present on the docs page on Sites:
https://docs.microsoft.com/en-us/dynamics365/customer-service/use-sites-manage-service-locations
Please consider using Organizational Units instead of Sites and using Universal Resource Scheduling instead of Service Scheduling:
https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-anything-with-universal-resource-scheduling
Henry
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