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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error Could not instal...
Small and medium business | Business Central, N...
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Error Could not install the extension Business Central Intelligent Cloud on tenant xxx

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Posted on by Marco Mels

One of our very valued partners raised a support ticket with Microsoft support. The migration from Dynamics 365 Business Central v15 OnPrem to Dynamics 365 Business Central SaaS stopped due to this error:


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In application event log file we saw the following message in customer environment:

pastedimage1592309239282v2.png

A majority of companies and tables did migrate successfully but only a few errored out. The root cause was that the company name had empty spaces at the end. After correcting this, the migration was successful.

Hope it does help others.

Thanks.

  • Verified answer
    Marga Profile Picture
    Marga 575 on at
    RE: Error Could not install the extension Business Central Intelligent Cloud on tenant xxx

    Thank you.

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