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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Microsft Dynamics GP A...
Microsoft Dynamics GP (Archived)

Microsft Dynamics GP Add-in for Microsoft Word

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Posted on by Community Member

Has anyone had luck installing/using the Microsoft Dynamics GP Add-in for Microsoft Word? This is the tool you have to install to be able to do more than cosmetic modifications to the Word Templates. It is the second item in the Additional Products list. The install works fine but it gets disabled when start Microsoft Word. When I go into Word Options and click to Manage Com Add-Ins I see the Load Status is Disabled because of a runtime error.

Any help or suggestions would be greatly appreciated.

 Thanks,
Kevin Jones

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I have the same question (0)
  • Sunbeam De Jesus Profile Picture
    Sunbeam De Jesus on at

    Hi Kevin,

    yes I tried installing this product, please check your office version because I remember it will only work with the later versions of office.

    hope this...

  • Community Member Profile Picture
    Community Member on at

    I'm running Word 2007 with Service Pack 2 installed on Windows 7. I think I have all the updates installed that I could possibly have installed.

    Kevin

  • Community Member Profile Picture
    Community Member on at

    I am having the exact same issue with Office 2010. I have Microsoft Support working on it, but no answer from them as of yet...has anyone had any luck? We have tried:

    1. repairing office

    2. installing word add-in from media

    3. installing PIA

    all updates are current. this is on a TS running server 2008 R2.

  • Community Member Profile Picture
    Community Member on at

    We are running it no problems on WS 2008 TS for multi-tenant installations, after you install the word addin make sure you download and install the service pack available for it, on customersource/partnersource as its a different file!!!

  • Community Member Profile Picture
    Community Member on at

    If you expose the developer tab in Word, does the add-in run properly anyway?  

    Regards,

    Aaron

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