Send Notification Email for final Approval to Author

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Posted on by Hoang Ng

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I tried to set a notification email for author but not successful. It only sent to final Approver.

I did set:

Because there are many User can create document so I cannot set notification to a specific user. It depends on who creates the document.

Thanks.

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Bilal Haider 414 on at

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Hi,

Please open Workflow Notification Setup and check what is setup for Entry Type Approval. Do you want to create Notification of type approval ?

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Hoang Ng 307 on at

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Hi Haider,

Do you mean the form below:

Thanks

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Bilal Haider 414 on at

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Yes, it looks fine. If you want to notify sender on sending then try using Notification Entry Type New Record on workflow response

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Hoang Ng 307 on at

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Hi Haider,

After set up more for New Record, the email is sent to Author but the Approver.

Can you help to explain why ?

Does system only sends the last setting ?

Thanks

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Bilal Haider 414 on at

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Hi you are using sender on both responses. Put the flag Notify Sender off and put the user required in third response.

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Bilal Haider 414 on at

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As per my knowledge better is to use this "Send approval request for the record and create a notification" and put flag Notify sender on. It will do both

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Hoang Ng 307 on at

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Because the many Users can create the document and send the Approval request so I cannot put a specific User.

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Bilal Haider 414 on at

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You can try this "Send approval request for the record and create a notification" with Notify Sender flag on as I mentioned. It will notify sender as well as Approver.

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