Skip to main content

Notifications

Small and medium business | Business Central, N...
Answered

Send Notification Email for final Approval to Author

Posted on by 295

I tried to set a notification email for author but not successful. It only sent to final Approver.

I did set:

pastedimage1678855101379v1.png

Because there are many User can create document so I cannot set notification to a specific user. It depends on who creates the document.

Thanks.

  • Suggested answer
    Bilal Haider Profile Picture
    Bilal Haider 45 on at
    RE: Send Notification Email for final Approval to Author

    You can try this "Send approval request for the record and create a notification" with Notify Sender flag on as I mentioned. It will notify sender as well as Approver.

  • Hoang Ng Profile Picture
    Hoang Ng 295 on at
    RE: Send Notification Email for final Approval to Author

    Because the many Users can create the document and send the Approval request so I cannot put a specific User.

  • Suggested answer
    Bilal Haider Profile Picture
    Bilal Haider 45 on at
    RE: Send Notification Email for final Approval to Author

    As per my knowledge better is to use this "Send approval request for the record and create a notification" and put flag Notify sender on. It will do both

  • Suggested answer
    Bilal Haider Profile Picture
    Bilal Haider 45 on at
    RE: Send Notification Email for final Approval to Author

    Hi you are using sender on both responses. Put the flag Notify Sender off and put the user required in third response.

  • Hoang Ng Profile Picture
    Hoang Ng 295 on at
    RE: Send Notification Email for final Approval to Author

    Hi Haider,

    After set up more for New Record, the email is sent to Author but the Approver.

    Can you help to explain why ?

    Does system only sends the last setting ?

    pastedimage1678869154396v1.png

    pastedimage1678869194505v2.png

    Thanks

  • Suggested answer
    Bilal Haider Profile Picture
    Bilal Haider 45 on at
    RE: Send Notification Email for final Approval to Author

    Yes, it looks fine. If you want to notify sender on sending then try using Notification Entry Type New Record on workflow response

  • Hoang Ng Profile Picture
    Hoang Ng 295 on at
    RE: Send Notification Email for final Approval to Author

    Hi Haider,

    Do you mean the form below:

    pastedimage1678863962411v1.png

    Thanks

  • Suggested answer
    Bilal Haider Profile Picture
    Bilal Haider 45 on at
    RE: Send Notification Email for final Approval to Author

    Hi,

    Please open Workflow Notification Setup and check what is setup for Entry Type Approval. Do you want to create Notification of type approval ?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

New! Quick response templatesâš¡

Save time with the new custom templates!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,188 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,030 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans