Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Email configuration

(0) ShareShare
ReportReport
Posted on by 195

Hi, the email router is set in one organization with incoming and outgoing settings in 2013 on-premise and it's working great . But when i try the same setting for different organization incoming and outgoing emails failed.

P.S i tried restarting the services..

Any help?

*This post is locked for comments

  • Mahendar Pal Profile Picture
    45,095 on at
    RE: Email configuration

    Are you using same email router for multiple organisation ?? make sure you are proving correct details about your second organisation, also first check you are able to browse that url from the browser.

  • gdas Profile Picture
    50,091 Moderator on at
    RE: Email configuration

    Hi Aldous,

    Not sure about the issue you are facing but may be below reference  help you  to troubleshoot -

    technet.microsoft.com/.../hh699739.aspx

    community.dynamics.com/.../email-router-demystified-troubleshooting-part-1

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Leaderboard > Microsoft Dynamics CRM (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 83 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 54

#3
Victor Onyebuchi Profile Picture

Victor Onyebuchi 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans