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Microsoft Dynamics CRM (Archived)

Account Activity show unrelated activity

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Posted on by 33,628

Hi,

i faced the below issue, any ideas?

Scenario

1. Account 1

2. Account 2 with opportunity and email related to the opportunity

But the email that associated with the opportunity show in Account 1.

PS : Account 2 is not child record of Account 1.

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  • Verified answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Finally ,root Cause found.

    This is because of Activity rollup view.

    In my case was child contact in Activity Party.

    www.inogic.com/.../configure-rollup-view-for-activities-with-dynamics-crm365

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