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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Business Process Flow:...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Business Process Flow: Next stage button doesn't work

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Posted on by Community Member

Hi, everyone!

I have an issue with the business process flow when i try to move to next stage  the button not respond, and dont call any event. BTW, the button i refered to is working between two different entities. In the same entity the button works propertly. Also, the issue is only present in one enviroment, on the dev enviroment work's fine.

This is the problem, when the button is clicked nothing happen

pastedimage1618419708585v1.png

instead, on the another enviroment the button works fine and the drop down is showing propertly.

pastedimage1618419881633v2.png

I need some help, pls.

regards.

I have the same question (0)
  • Suggested answer
    Torrado Profile Picture
    Torrado 1,270 on at

    Hello,

    If you don't have customizations or developments that would impact the BPF Stage update, that issue can be related with the environment itself. I would advise to open a support ticket with Microsoft.

    The button itself is OOTB and cannot be customized.

    Please mark the answer as verified if helpful.

  • Torrado Profile Picture
    Torrado 1,270 on at

    Hello,

    Do you need additional help? Any news?

    If it's already clarified, and the answer was helpful, could you please mark it as verified? That will help others in future.

  • Suggested answer
    moko33 Profile Picture
    moko33 1,788 on at

    I recently had the same issue. Button was visible, everything looked fine. But clicking on it didn't do anything.

    Solution was simple: activate the BPF (under Processes or in Customization Area). My BPF was still in draft mode :-)

  • Community Member Profile Picture
    Community Member on at

    Hi, thx for reply . I wish that will my solution but not.

    We elevate the issue to the MS Team, they tell us that it is a very strager one issue and they ever didn't see anything like that.

  • Community Member Profile Picture
    Community Member on at

    Hi, thx a lot for the replies.

    We elevate the issue to the MS Team, they tell us that it is a very strager one issue and they ever didn't see anything like that.

    We don't have news MS 'till today

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