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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Dynamics CRM out of th...
Microsoft Dynamics CRM (Archived)

Dynamics CRM out of the box customizations checklist

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Posted on by Tiberius Raducan 665

Hello,

I need to present to a client a list of what are the out of the box functionalitis/Processes that Microsoft Dynamics CRM 2013 online offers.

We need to show him this in order to be able to have then a list of other customization that must be done for him.

So, can anyone point me towards a link with shut a post about, what is Dynamics CRM offering out of the box?

Thank you very much for all your help.

Best,

Tiberius Raducan

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hi....

    There are plenty of blog sites, but if you want something definitive, then you may be better to go for the implementation guide:

    www.microsoft.com/.../details.aspx

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Hello Tiberius,

    the possibile customizations in CRM are infinitive in my opinion, you can to model thousands of use cases. Rather to list all customization I would focus on the particular customer need, after that in my opinion it will be more easy to list the possible customizations.

    Thanks.

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