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Microsoft Dynamics GP (Archived)

A problem occurred creating a session

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I just set up GP 2015 on a VM for some development work.  The standard client works, but when running the Web Client, I get this error after logging in

A problem occurred creating a session.

In the windows even viewer, I see the same error and it also says see the Session Central Service logs for more information. There do not appear to be any log files in the Session Central area on the disk to get any information from.

i.e. in C:\Program Files\Microsoft Dynamics\GP Web Components\SessionService\Logs

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  • Suggested answer
    Mahmoud Saadi Profile Picture
    32,738 on at

    The initial thing that you have to start with is the services, you will have to make sure that the following services are running on the web server with no issues

    4010.1.jpg

    Your feedback is highly appreciated,

  • Community Member Profile Picture
    on at

    Thanks for helping. They are running. I found this suggestion when I googled the error message and I think I needed to start the GP Service.

    However, it has been running for a few hours now, so all the services seem to be stable.

  • Mahmoud Saadi Profile Picture
    32,738 on at

    So what's the status now ?  Do you still get the same error ?

    Your feedback is highly appreciated,

  • Community Member Profile Picture
    on at

    Yes. Services running, "A problem occurred creating a session" error message after logging into the web site. This message is repeated in the event viewer.

  • Community Member Profile Picture
    on at

    I am also seeing this error and have manually started the GP Service as Mahmoud had suggested. The GP Service was not running when I checked. But I still see the message.

    A problem occurred creating a session.

    Please try again later or contact your administrator.

    Correlation ID: 4320e75d-80e2-4cb6-b369-30b8a175af93

  • Verified answer
    Community Member Profile Picture
    on at

    7484.Capture.JPG

    On the Web Client server go to Programs and Features, select Microsoft Dynamics GP 2015 (Desktop Client Install), click Add/Remove Features and check if Web Client Runtime is installed. If not install it and then try logging into the Web Client.

    This fixed my problem.

  • Community Member Profile Picture
    on at

    It is not installed. When I attempt to install it, the installation fails with no helpful error other than "failed".

    The installation path is dimmed so I cannot change it to be the CD (Well iso file really). I am not sure which option to choose if I run setup from the CD.

  • Community Member Profile Picture
    on at

    I managed to install it logged on as administrator. So what you suggested did actually fix it. Thanks.

  • Community Member Profile Picture
    on at

    I need assistance Please. A problem occurred creating a session error message. I have gone through virtually all the posts on this issue, but non resolved my issue

  • Community Member Profile Picture
    on at

    A problem occurred creating a session.

    Please try again later or contact your administrator.

    Correlation ID: 4776b1a6-34f1-48d1-8436-d0b0ca87a1d2

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