You’re offline. This is a read only version of the page.
5
Hi everybody,
We have multiple companies that belong to the same group and different services get billed to different companies. Every now and then our team creates a SO for the wrong customer. Is there an easy way to update the customer in the SO while keeping the line items in it?
Thank you!
In this case just the bill-to can be altered. When this is changed it will check the shipment dates are still valid if nothing has been shipped yet. No alterations to the lines are made. You must have been altering the sell-to in the past which completely wipes out the order. Try to alter shipping addresses if the order needs delivering to a range of addresses the customer has. This gives you the control of one main customer. You can set who the bill-to is directly on the customer card if this is a consistent story
Share
Report
All responses (
Answers (
