Timeout Business Central Webclient

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Posted on by Community Member

Hello Community,

I have a question about: Webclient Timeout Setup!

Our customers use Business Central Webclient on tablets for their business processes in the warehouse, where they also have active Internet connection. However, if they are outside the connection (up to 10 minutes) and get active Internet connection again, they always have to log on again and start over. Where can I manage these settings?

I have already considered the setup on the following page
https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/understanding-session-timeouts

Thank you for your help

Greeting Yunus

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Stefano Demiliani 37,166 Most Valuable Professional on at

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The session timeout for the Web Client is controlled by settings in the Service Tier and in the Web Client configuration.

In the service tier, check ClientServicesIdleClientTimeout parameter (MaxValue = no timeout)

In the web client, configuration (navsetings.json file) check the parameter SessionTimeout, for example:

Set-NAVWebServerInstanceConfiguration -WebServerInstance BC140 -KeyName SessionTimeout -KeyValue "00:20:00".

Please remember that the above settings are used in conjunction with each other. A session will be closed based on the setting that has the shortest time period.

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