How can I use advanced find for contacts in a dynamic mailing list

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Posted on by MarkSfC

I'm trying to use an advanced find to find some contacts in a dynamic mailing list who have some specific fields. When I run it, it returns no contacts even though I know there are contacts in the mailing list. Any ideas?

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David Jennaway 14,065 on at

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RE: How can I use advanced find for contacts in a dynamic mailing list

For a dynamic marketing list, your query should use the same criteria as used in the marketing list. I expect you're trying to do an Advanced Find that includes the listmember entity. The listmember entity is only used in static marketing lists, so won't return any data if linked to a dynamic marketing list
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Arun Vinoth 11,615 Moderator on at

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RE: How can I use advanced find for contacts in a dynamic mailing list

Dynamic marketing list will be updated for members with latest data based on filters used in adv.find query. Also you may need to refresh the screen to see the updated members list.

ledgeviewpartners.com/.../setting-dynamic-marketing-lists-dynamics-crm
RaviKashyap 55,410 Moderator on at

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RE: How can I use advanced find for contacts in a dynamic mailing list

Hi Mark,

Could you please share your advance find query screenshot. It is possible that you are referencing a wrong field etc.
MarkSfC on at

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RE: How can I use advanced find for contacts in a dynamic mailing list

Thanks, Goutam.

The Marketing List is in our Marketing Entity and the contacts in our Contacts Entity, would that explain why the query doesn't retrieve anything?
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gdas 50,091 Moderator on at

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RE: How can I use advanced find for contacts in a dynamic mailing list

Hi Mark,

This is might be following reason -

- The records which you know might be belongs to some another Business Unit.

- Make sure you have sufficient permission to access the record.

In addition check with another browser or another user login.

Hope this helps.