Lookup Control Error: Cannot add item of typename= to the lookup control

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Posted on by thomas.s

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Trying to set regarding field in the email form. Script is setting the correct lookup field. But I am getting "Lookup Control Error: Cannot add item of typename= to the lookup control".

Anybody notice this issue?

Thanks

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Can you please post code you use?

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thomas.s 122 on at

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var lkpEntityId=retrievedoData1 .results[0].ContactId;

var lkpName=retrievedoData1 .results[0].FullName;

var lookup=new Array();

lookup[0]=new Object();

lookup[0].id=lkpEntityId;

lookup[0].name=lkpName;

lookup[0].entityType="contact";

lookup[0].type="lookup";

Xrm.Page.getAttribute("regardingobjectid").setValue(lookup);

This is the specific code I am using. I am getting the contact name populating correctly, but I am getting the pop with that Lookup Control Error.

Thanks

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a33ik 84,331 Most Valuable Professional on at

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Try to remove following line:

lookup[0].type="lookup";

there is no need in it.

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kunalks2003 315 on at

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hi

your code is working on my local machine can you please more detail like Crm version/event that you are using to fire the code.

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thomas.s 122 on at

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Removed that line and its still showing up the same error message. On page load, its setting the correct contact, but when we click on the reply button or if we keep it open that email message page for long time, we will be able to see that error message.

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thomas.s 122 on at

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CRM 2016 8.1.0.359

Script is running on page load.

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kunalks2003 315 on at

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is this an on prem server?

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kunalks2003 315 on at

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the error you are observing is because of some other issue . this script is correct . also Microsoft does not support 8.1 any more so upgrading is the only option if its a product issue .

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thomas.s 122 on at

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Yes OnPrem

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gdas 50,091 Moderator on at

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I don't think upgrade is the solution for this . I would suggest first select one contact manually in the regarding lookup and then get the I'd, name manually and make hard coded in below code. I am saying because seems the problem with the value you are passing here in below code.

var lookup=new Array();

lookup[0]=new Object();

lookup[0].id=lkpEntityId; //Put here one existing hard code GUID

lookup[0].name=lkpName; // put here one hard code name which you can select fro UI.

lookup[0].entityType="contact";

Xrm.Page.getAttribute("regardingobjectid").setValue(lookup);

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