web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Connector v3 Error Map NAV Customer Card to Account

(0) ShareShare
ReportReport
Posted on by 405

Hi,

We have now upgraded our CRM 2011 to CRM 2013.

Unlike this post telling the connector is full compatible since version 2.1 (Link), each of our versions failed to do the work :

- 2.3.1225.1 & 2.3.1306.1 :

   - Error 1 : during CRM Adaptater Configuration, step "Adding the ISV Extension Privilege to the Salesperson role" : "Inherited roles cannot be modified".
   - Error 2 : Map named "NAV Customer Card to Account" trying to create a new Account : "the entity with a name = 'Account' was not found in the metadatacache"


- 3.1.407.1 & 3.2.606.2 (Feb. 2014) :

   - Error 1 : no error
   - Error 2 : same Error
   - Error 3 (?) : Map named "NAV Customer Card to Account" achieving Account update : Value of field dynamics_integrationkey has changed from "CT00001" to "CT00001,83026539-94ed-4c3f-89bf-0985a12aa9f3" (original value & ",[GUID]" of the record) - (did not check with v2 versions)

So we can not sync our New Nav Records and of course we do not use any of the others.

Anyone for a good idea ?

Error 2:

We look at connector logs, windows logs, CRM logs : no hint
We try to export a solution containing Account entity to check for the word Account with "A" with a capital letter : no conclusive result
We try to export the connector map for the same thing : no conclusive result

How is it possible to meet as many issues in this product ??
Are we the only ones to use the connector ??
And even if we find a solution, what about the bad performance and huge server ressources consumption (Link) - (we still not check...)

Thanks for you ideas and feelings about Connector

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Surmeet Singh Profile Picture
    3,075 on at
    RE: Connector v3 Error Map NAV Customer Card to Account

    Hi,

    For Error 3 in v3- Please map Dynamics integration key with No. field.

  • Franck C Profile Picture
    405 on at
    RE: Connector v3 Error Map NAV Customer Card to Account

    Hi Surmeet,

    Thank you.

    I have proceeded the replacement of the expresion :

      =CreateEntityReferenceKey(No, Integration ID)

    With field :

      No

    And it seems to work as it should does.

    Is it your personal or Microsoft feed back ?

    Franck

  • Surmeet Singh Profile Picture
    3,075 on at
    RE: Connector v3 Error Map NAV Customer Card to Account

    Hi FRANCK C,

    Do me a favor, please my answer as correct if you find it correct.

    I have been working on connector for last 2 years so that''s from my experience.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Community Member Profile Picture

Community Member 2

#1
HR-09070029-0 Profile Picture

HR-09070029-0 2

#1
UllrSki Profile Picture

UllrSki 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans