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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Order quantity changed...
Small and medium business | Business Central, N...
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Order quantity changed after invoiced

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Posted on by Community member 2
The order quantity for one of the lines was reduced or changed to zero after invoice has been generated. The quantity shown in the invoice is correct but the sales order order quantity becomes 0.
 
Eg. 
Before invoicing in Sales Order
Qty = 1
Qty to ship = 1 
 
 
After invoicing in Sales order 
Qty = 0 << error!!
Qty invoiced = 1
 
After invoicing in Invoice
Qty = 1
 
Anyone can explain why the error?
 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 75,673 Super User 2024 Season 2 on at
    Order quantity changed after invoiced
    It seems to be a customization issue, can you try it in a standard environment? If there are no problems, please check your customization.
     
     
    Thanks.
    ZHU

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