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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Dynamics crm page not loading

Posted on by 5

Hello

When I try to load our crm webpage I get an error. 

Internet Explorer gives me

It looks like something went wrong

Network Request Failed

Chrome and Edge gives me

It looks like something went wrong

failed to fetch

I found another post on a different site, stating I believe the same thing. However no solution was given.

https://powerusers.microsoft.com/t5/Building-Power-Apps/Dynamic-365-Failed-to-fetch-Opera/td-p/41283

Any insight into this would be greatly appreciated.

Thank You

  • Anthony Dong Profile Picture
    Anthony Dong on at
    RE: Dynamics crm page not loading

    Effective March 2020, the home page for Dynamics 365 applications (https://home.dynamics.com) is deprecated and won't be available after October 1, 2020. The Microsoft 365 apps page (https://www.office.com/apps) will replace it and provide users with a single page for productivity and business applications.

    Dynamics 365 Home users will see notification about the new location and recommendation to change browser bookmarks until October 1, 2020. After October 1, 2020, users navigating to https://home.dynamics.com will automatically be redirected to https://www.office.com/apps with a business application filter applied.

    More information: aka.ms/business-apps-discovery-docs

  • Suggested answer
    JasonP01 Profile Picture
    JasonP01 5 on at
    RE: Dynamics crm page not loading

    I do not get a plank page, I get taken to home.dynamics.com. This is where I get the error, however I just checked again and it seems that Dynamics is working. Not sure why.

    Thank you all for your help. I will try and dig a little more to see if I can find why this happened, however I am not sure how far my digging will get with the page back online and not error showing.

  • Andre Ghazaleh Profile Picture
    Andre Ghazaleh 870 on at
    RE: Dynamics crm page not loading

    community.dynamics.com/.../470398

  • JasonP01 Profile Picture
    JasonP01 5 on at
    RE: Dynamics crm page not loading

    When going to the link directly, it works.

    However, I cannot expect people to remember a url every time. 

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Dynamics crm page not loading

    Hi,

    What happens when you directly open your CRM instance using URL?

    CrmOrg.crm.dynamics.com/main.aspx

    replace CrmOrg placeholder with your CRM instance.

    Please mark my answer verified if i were helpful

  • JasonP01 Profile Picture
    JasonP01 5 on at
    RE: Dynamics crm page not loading

    Hello Pankaj,

    Happens anytime I go to office.com and click on dynamics 365.

    I get an error

    Uncaught (in promise) Error getting available apps: home.dynamics.com/:1 {"error":"Failed to fetch","ok":false}

    Thanks

  • Pankaj Gogoi Profile Picture
    Pankaj Gogoi 3,177 on at
    RE: Dynamics crm page not loading

    Hello Jason,

    Can you check the browser console window or the network tab for any error information? Is it happening each time you load the page.

    Best Regards

    PG

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