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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / The time zone ID 'MAUR...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

The time zone ID 'MAURITIUS STANDARD TIME' was not found D365

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Posted on by Selina Thomas 41
Hello Team,
 
When creating sales order, we are getting the error message "The time zone ID 'MAURITIUS STANDARD TIME' was not found on the local computer" for only one entity.
We checked all configurations on time and date and all are okay.
Please find attached screenshot:
 

Can you please advise and help how to proceed?

Regards,
Selina THOMAS
Error message.png
Categories:
Dynamics 365 Supply Chain Management
I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,713 Super User 2026 Season 1 on at
    Hi Selina,

    Do you know if and where this time zone might be set up? Are you aware of possible customizations? I haven't seen this error myself before. If there are no customizations, you can also consider creating a ticket for Microsoft Support.
  • Laurens vd Tang Profile Picture
    Laurens vd Tang 4,758 Super User 2026 Season 1 on at
    Hi Selina,
     
    Does this error appear in a Microsoft hosted environment? 
     
    Best regards,
    Laurens van der Tang
  • Selina Thomas Profile Picture
    Selina Thomas 41 on at
    Hello Andre,
     
    Thank you so much for the feedback.
    Yes we did check the setup on user options on D365 and then time zone on local computer.

    We will open a support ticket for this issue.
     
    Best regards,
    Selina THOMAS
  • Selina Thomas Profile Picture
    Selina Thomas 41 on at
    Hello Laurent,
     
    Thank you so much for the feedback.
    Only on D365.
     
    Best regards,
    Selina THOMAS
     
  • Suggested answer
    Julien H Profile Picture
    Julien H 31 on at
    Hello Selina,
     
    The error you have is the consequence of the execution of the CHANGETIMEZONE function available from Electronic Reporting. For an unknown reason it seems that when you run the CHANGETIMEZONE function form ER, some configuration keys are changed or removed on the AOS instance. At the end only the UTC time zone remains available.
     
    I suggest you create a ticket to MS for same.
     
    Kind regards.
    Julien
  • Selina Thomas Profile Picture
    Selina Thomas 41 on at
    Hello Julien H,
     
    Thank you for the feedback.
    We will proceed with the creation of an MS ticket.
     
    Have a nice day.

    Regards,
    Selina THOMAS

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