I have a customized phone call activity with a related business process flow, and I have business rules that set the visibility of other fields based on fields before it. One of the fields is a two option field (yes/no) with a default of no, and the business rule makes the fields invisible if the field is set to no. This means the fields should be set to not visible when the form first loads, but this is not the case. If I set the field to Yes, and then back to No, the rule executes and the fields are made invisible, but this does not help me when the form loads.
I thought to just set the fields to invisible by default, which works for the form, but the fields are still visible in the Business Process flow.
Is there any way to work around this through configuration? I hate to add javascript to execute what I have the business rules set to do.
Also, this is obviously a bug. The business rule should execute on form load based on the field defaults. I also think fields that are not visible should not show in the business process, but I could see how this could go either way. How do I report bugs in CRM to Microsoft?
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