Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Marketing Lists - Subscription field locked

(0) ShareShare
ReportReport
Posted on by

Hi

Can someone tell why the Subscription Field on the marketing list is locked. I can't change it to True.?

Without this set to true I can't Automate my marketing emails. :(

help.

15_2D00_04_2D00_2019-15_2D00_26_2D00_25.png

*This post is locked for comments

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Marketing Lists - Subscription field locked

    Hi Robert,

    Would you please let us know the documentation you are referring to.

    because this field doesnt exist in my latest trial and plus here also i cant see it : docs.microsoft.com/.../list  

  • Robert Holm73 Profile Picture
    Robert Holm73 15 on at
    RE: Marketing Lists - Subscription field locked

    No it is not custom. It is even in their online documentation.

    Br

    Robert

  • Sreevalli Profile Picture
    Sreevalli 3,256 on at
    RE: Marketing Lists - Subscription field locked

    Robert,

    Could you confirm the about field, Is it custom field? I could not able to find the field even in the latest trail version?

  • Robert Holm73 Profile Picture
    Robert Holm73 15 on at
    RE: Marketing Lists - Subscription field locked

    Hi All

    Thank you for your input, however, it turned out the Subscription Marketing lists are only available for Static Lists. Once you set the list type to static it unlocks the subscription type.

    Now, of course, that defeats the purpose of using marketing lists as a dynamic approach to fx sending out a welcome email, based on an account property updated. :(

    Looks like Dynamic Segment is the tool for this. But the filter building is not very intuitive. Why does MS insist on making UX/UI so complicated?

  • Suggested answer
    Pawar Pravin  Profile Picture
    Pawar Pravin 5,231 on at
    RE: Marketing Lists - Subscription field locked

    Hi Robert73,

    This field is locked in background either using JS or using form customization. Please login with system administrator and unlock it.

  • Suggested answer
    Sreevalli Profile Picture
    Sreevalli 3,256 on at
    RE: Marketing Lists - Subscription field locked

    Hi,

    Is it OOB filed? check the field properties and businessrules for any clue

  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Marketing Lists - Subscription field locked

    Hello there,

    its not an out of the box field as far as i know - your administrator has locked it for a reason.

    kindly ask admin for the reason or if you want you can unlock it  - by going to customizations >customize the system >  entities > marketing list > main form > double click on this field and and check "visible by default" and if its already checked it means there is a business or javascript is locking that field based on a logic.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,407 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans