Unable to connect to Microsoft Dynamics CRM 2016 On premise using plugin registration tool

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Posted on by Community Member Microsoft Employee

Could anyone please help to connect to Dynamics CRM 2016 on-premise instance using plugin registration tool?

I am able to browse the CRM instance but when I tried to connect the same instance from plugin registration tool, I got an error saying "Failed to retrieve organizations".

Please know, the URL of the CRM instance is in "SVC" format like "xxxxxxxxxxxx.svc-online.com/main.aspx ".

Thank you,

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gdas 50,089 on at

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RE: Unable to connect to Microsoft Dynamics CRM 2016 On premise using plugin registration tool

Hi Jeet ,

I am assuming you are having system administrator role.

Let say your onpremise URL- 184.88.96.18/.../main.aspx (you can use server name instead of IP) then please follow as per below step for onpremise.

Server : Put your Server IP or Server Name

Port : In which port your CRM hosted.

Let say your login id is "domainname\Jeet" so fill below options like

User Name : Jeet

Domain Name : domainname.

finally check display all organization.

You can also have a look for online connection-

https://goutamdascrm.wordpress.com/2018/03/03/how-to-connect-dynamics-365-plugin-registration-tool-online-trial/
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a33ik 84,325 Most Valuable Professional on at

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RE: Unable to connect to Microsoft Dynamics CRM 2016 On premise using plugin registration tool

Hello,

I believe you should use url without main.aspx at the end. Something like xxxxxxxxxxxx.svc-online.com