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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Cancel Case ribbon but...
Microsoft Dynamics CRM (Archived)

Cancel Case ribbon button not working in Dynamics 365 v9.1

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Posted on by Kaushik Chaitanya

Hi,

Mscrm.IncidentCommandBarActions.cancel(); was working fine in v8.2 but not in v9. Is this deprecated and needs replacement?

It is very urgent. Any leads/help would be very mcuh appreciated

Mscrm.CommandBarActions.resolve(); seems to be working fine in v9. 

Cheers, Kaushik

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  • Suggested answer
    Pawar Pravin Profile Picture
    Pawar Pravin 5,237 on at

    Hi Kashik,

    Actually its working fine for me in V9.0 version. Please do check once anything updated inside ribbon button

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Kaushik,

    Can you please share your code , might be you are doing something wrong. See the OOB button action in the V9.0 instance are  using "Mscrm.Form.Incident.Cancel" command and function name "CrmService.IncidentRibbon.CommandBarActions.cancel" and its working .

    might be you need to replace Mscrm with CrmService in the function name.

    commandAction.png

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