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Microsoft Dynamics CRM (Archived)

Social Pane in dynamics 365

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Posted on by 170

I have  a small requirement i want to hide add phone call button from the Social pane.Is it Possible?

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    the only supported way would be to remove the "Create" privileges of Phone call on all user.

    You can't easily and in a supported way customize the Social Pane.

  • Suggested answer
    Mahendar Pal Profile Picture
    45,095 on at

    Hi,

    Social pane can't be customized at present so not possible better to look some workaround like educating your end users not to create phone call from there if you have customized form call field, you can add a custom ribbon button on the form to open your phone call form.

    You can vote here: ideas.dynamics.com/.../921852

    Thanks

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    if you solved the problem thanks to an answer, please mark it as verified to encourage the community to provide more and more a better support. Thank you

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