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Small and medium business | Business Central, N...
Answered

Log of Email sent in Outlook

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Posted on by 42
Hi all,
 
i've set the BC Add-in in Outlook. 
 
Assume that my contact sends me an email, asking for an offer. I create it in the bc Add-in directly in outlook (it works) and i send the offer pdf attached to the reply email that i send in outlook.
Is there a way to see the trace of the email sent in outlook directly from the offer in BC?
 
I know the "email sent" log page in BC, but there i can only see emails sent directly from BC.
 
Thanks,
Matteo
I have the same question (0)
  • Verified answer
    YUN ZHU Profile Picture
    95,748 Super User 2025 Season 2 on at
    It is possible, but it is quite troublesome.
    Hope the following can give you some hints.
    Business Central 2022 wave 1 (BC20) new features: Log emails using a shared mailbox and Graph API (Track email exchanges in BC)
     
    I am more looking forward to the following Sales Order Agent feature.
    Sales Order Agent for Dynamics 365 Business Central
     
    Thanks.
    ZHU
  • Suresh Kulla Profile Picture
    50,247 Super User 2025 Season 2 on at
    You have to do some kind of customization to access Microsoft Graph API to read emails and do that entry.
     
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    20,647 Super User 2025 Season 2 on at

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