Missing ADD button in Accounts (mobile app)

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Hello,

I am missing the "+" (ADD) button in my mobile app. I have given the user of the mobile app the rights to create an account but he still can't see the add button.

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According to https://www.microsoft.com/en-us/dynamics/crm-customer-center/field-service-mobile-app-user-s-guide.aspx The button should be in the to right corrner

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Can someone please help me with a tip?

Thank you,

Dorin

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Community Member on at

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Sorry,

This is should have been the fist picture

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NicksTuk 1,833 on at

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If permission to create an account was given after the app was installed, make sure the app is refreshed on the user's device.

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YES!!!! Thank you very much, Nicolae Tarla!

For other people who stumble on this post, what I did was to go to Settings(mobile app) and tap on the DELETE DATA option.

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