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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / can anyone help me why...
Microsoft Dynamics 365 | Integration, Dataverse...
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can anyone help me why my portal management can't open

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Posted on by taktik 10
  • Error Code: 2147779921
  • Session Id: 98b2fea0-76f4-4edb-b3cb-e010d7c32ca8
  • Timestamp: Mon May 22 2023 19:55:30 GMT+0700 (Indochina Time)
AppCustomizationLoader: Initialization of the database connection or transaction failed. This operation should be retried later. Initialization exception message: Database 'db_crmcoreapac_20230516_01392596_fdde' on server 'spartan-srv-apac-crmcoreapac-092cdb592006' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '5C468323-D552-47A7-9769-97E34610AF18'.
UciError: Initialization of the database connection or transaction failed. This operation should be retried later. Initialization exception message: Database 'db_crmcoreapac_20230516_01392596_fdde' on server 'spartan-srv-apac-crmcoreapac-092cdb592006' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '5C468323-D552-47A7-9769-97E34610AF18'. at s (content.powerapps.com/.../app.97d1b2e0f6b3c595a42132f5819e6f1c.js:33:902494) at new h (content.powerapps.com/.../app.97d1b2e0f6b3c595a42132f5819e6f1c.js:28:146169) at h.fromLegacyErrorStatus (content.powerapps.com/.../app.97d1b2e0f6b3c595a42132f5819e6f1c.js:28:148196) at _ (content.powerapps.com/.../app.97d1b2e0f6b3c595a42132f5819e6f1c.js:28:150569) at Ca (content.powerapps.com/.../mds.62fece5887c297bfafb7ae3e7627f5de.js


can anyone tell me what happend to this error 
please i need help 

I have the same question (0)
  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi taktik,

    Are you using an external database such as SQL server?

    Or please check if the connection to the dataverse is working.

    When you create a portal, portal management will be created automatically.

    At this point, if you have sufficient permissions in your organization, you can successfully access portal management.

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