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Hi All,
On the oppurtunity form i have a subgrid called revenue components while entering the data into the revenue components and try to save it the save button is not working, The revenue component is a quick create form.
Thanks in Advance
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Hi Goutam,
Thanks For the solution
i am able to create a record from advance find
we have changed the feild requirement as optional and its working fine after that
Thanks,
Krish
To isolate the issue further, please try to create a record outside of quick create. Use advanced find and create a record from there and see if it works.
yes there is java script attached on the entity forms,
every user is facing the same issue.
not tried to create record through advance find
I am suspecting it is not the problem with Quick Create but the entity record create itself i.e. something is blocking the creation of records for that entity which could be because of any plugin/ workflow or some other business logic.
As suggested above, try to create record from somewhere else, may be advance find or directly from the entity home page if available.
Hope this helps.
not able to create any record, The record creates only when the quick create form saves
Are you able to create the record using the main entity form? Is it possible that the save is taking time to complete the save operation and hence appearing as it is freezed?
Hi Tom,
i tried different versions but the problem still persists, it doesnt produce any error message but the save button freezes
Which browser are you using to access CRM? I've found cache issues can sometimes cause a problem with quick create forms. I would try the following:
1) Try it in a different browser (like Edge), or if using Chrome/Firefox try it in an incognito tab
2) Clear the cache of your browser and try it again
If it still doesn't work, does it produce an error message at all? Or does the button just not respond at all when you click it?
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