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Supply chain | Supply Chain Management, Commerce
Answered

Approval reminder in workflow

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Posted on by 24
Hello everybody,

When the workflow is sent to the approver, how do I ensure that the reminder notification is sent if the approver does not approve it within 3 days? I'd really appreciate it if you could help.
 
Note: I do not want an automatic transaction, so if it does not confirm for 3 days, it should not be rejected. Only the approver should be notified that there is a workflow that needs to be approved.
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  • Verified answer
    Layan Jwei Profile Picture
    8,165 Super User 2026 Season 1 on at
    Hi,
     
    I would say using power automate will be a good idea to achieve your result.
     
    Also check this link, it might be helpful
     
    Thanks,
    Layan Jweihan
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future
  • Verified answer
    Danny Bilodeau Profile Picture
    4,939 Super User 2026 Season 1 on at
    Hello ZM,
     
    Using the D365 F&O workflow canvas, you could add escalation step to re-assign the work item to the Work Item Owner (the person to whom the approval is currently assigned). Here is screen shot of potential set-up where another notification email would be sent to the work item owner before going to next step of escalation (in this case a line manager) ending in automatic rejection if no approval is granted with the specified time frames.
     
    You can try that and see if that fits your needs.
     
  • Layan Jwei Profile Picture
    8,165 Super User 2026 Season 1 on at
    Hi,
     
    Is your question answered? If yes, then please verify the answers that helped.

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