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Supply chain | Supply Chain Management, Commerce
Answered

Cancelling a load and shipment when all work is closed

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Posted on by 535

Hi.

Does anyone know what to do in this scenario?

All work is completed assocaited to to shipment and load itself,  but the load is NOT shipped. For some business reason  the whole shipment is to be cancelled and phyiscally and systemically not leave. how can you cancel the load if and shimpent in D365? says when i try to delete "Load line cannot be deleted because there is work associated to it."

this is whether i try to cancel to shipment or load id. trouble is the work is closed so i cannot complete the work or cancel is as its past that point. i need to cancel the full load details and move to inventory from the outbound dock and i cannot.

Any ideas?

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    300,217 Super User 2025 Season 2 on at
    RE: Cancelling a load and shipment when all work is closed

    Moved from the Dynamics 365 Finance to the Supply Chain Management forum.

  • Suggested answer
    CU21011815-0 Profile Picture
    1,943 on at
    RE: Cancelling a load and shipment when all work is closed

    If you reduce pick the shipment lines to 0 you can delete the load lines then delete the load and shipment.  I don't think you can delete the sales order you can cancel though.  The video below is one I did a few weeks ago about reduce picking the shipment.

    https://youtu.be/DfVeNu5KmDs

  • tl82 Profile Picture
    535 on at
    RE: Cancelling a load and shipment when all work is closed

    glad this is the case as this is exactly the method i was using. good to know i am doing the most practical way for this. thanks Scott.

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