Some users unable to run flow (Power Automate), click on RUN does nothing, click enter shows country selection

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Posted on by TylerS.Dev

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I recently added some new users as "run only" users to the flow I built.

When those users try to run those flows in Dynamics, a quick prompt to select country shows up for a second, a went to the RUN flow popup. However, user cannot click on RUN, only CANCEL button works.

When click enter, a pop up to select a country shows up, but drop down just disappear after country is selected.

All connectors had green check marks and are working.

We already tried clear cached, switch to different browser, doesn't seem to work. 2 out of 10 users I assigned had this issue.

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tigeryas 20 on at

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RE: Some users unable to run flow (Power Automate), click on RUN does nothing, click enter shows country selection

Hi TylerS.Dev

Do your users have access to the connections used in the flow?

This can be found by going into the Cloud Flow, at the very bottom right, there is a section called "Run only users". Select Edit:

I had "provided by run-only user" selected for both. I set it to "use this connection (my account)":

I didn't need to invite users/teams or share the flow with anyone (which is directly above this screenshot).

The users that couldn't run the flow before were now able to run it successfully.

This worked for me, not sure if it will for you but thought I'd share.

Edit: It works for some users, but still doesn't work for others. Still looking into it

Regards
tigeryas 20 on at

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RE: Some users unable to run flow (Power Automate), click on RUN does nothing, click enter shows country selection

Having a similar issue.

Built a manually triggered Flow for an internal user to run on a record in Dynamics 365.

Select Country appears for a bit, then the below screenshot:

When they click Continue, nothing happens.

Power Automate Free is activated under their user account in M365 Admin Center > Users > Active Users > Licenses and Apps

I am the owner of the Flow and am not having this issue.

The Flow uses Microsoft Dataverse connection references but they are green/working (for me anyway).