Error on Personalize settings on Microsoft Business Central

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Posted on by PC-14010031-0

When clicking the Personalize on Microsoft business central settings it show pop up Working on it and does not load

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Dynamics 365 Business Central

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Mohana Yadav 61,204 Super User 2026 Season 1 on at

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It is a known issue and Microsoft is 'Working on it'.

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Rishabh Kanaskar 6,219 Super User 2026 Season 1 on at

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Many users across different regions are experiencing this issue. Microsoft has already resolved it for some regions and is rolling out the fix on a region-by-region, tenant-by-tenant basis. Please be patient, it should be resolved for you soon.

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Kaushlendra Singhal 36 on at

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Yes, we are also facing this same issue, as per my analysis Microsoft is working on it.

1 people found this reply helpful.

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Sahan Hasitha 2,683 on at

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hi

hi

i think this is a Microsoft issue

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Pallavi Phade 5,420 Super User 2026 Season 1 on at

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Namaste @PC-14010031-0

This is Microsoft issue .. Microsoft is working on fixes . Will update you once solved

Sharing Reference fom Community Threads

https://www.yammer.com/dynamicsnavdev/threads/3506009018179584

Regards

Pallavi Phade

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Mohana Yadav 61,204 Super User 2026 Season 1 on at

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Update from Microsoft:

Microsoft will revert the change, and this will start on Sunday night and it's expected to take 3-4 days. In the meantime, Microsoft will prepare a fix and will hotfix it. Unfortunately, there's no mitigation on the user's side.

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Andrés Arias 5,166 Super User 2026 Season 1 on at

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Hello,

The following post may help with this error:

https://www.yammer.com/dynamicsnavdev/#/threads/show?threadId=3506009018179584

I hope this helps.

Best regards,

Andrés

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Suresh Kulla 50,269 Super User 2026 Season 1 on at

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It is the same issue as in this post, please wait another 2-3 days before the hotfix is rolled out.

https://community.dynamics.com/forums/thread/details/?threadid=8b90ede0-5b94-f011-b4cc-7c1e527f8bbe

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Pallavi Phade 5,420 Super User 2026 Season 1 on at

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Namaste @PC-14010031-0

Issue is fixed ,Please verify the same

Regards

Pallavi Phade

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YC-19090515-0 82 on at

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Hi, does anyone know when the personalize setting error is fixed in South Korea?

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