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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / The length of the regi...
Supply chain | Supply Chain Management, Commerce
Answered

The length of the registration number in the OCR-line may not exceed 11 characters

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Posted on by Alan Zhou 56

Hi there,

when I post a SO's invoice, got below error.

"The length of the registration number in the OCR-line may not exceed 11 characters"

any idea?

thanks

Alan

  • Alan Zhou Profile Picture
    Alan Zhou 56 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    that's cool. thank you both.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    Hi Heidi

    Thanks a lot, I can hereby confirm that disabling the feature "Configurable payment ID" solves the issue.

  • Verified answer
    Heidi de Boer Profile Picture
    Heidi de Boer 50 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    Hi Christophe,

    I forgot to update this community because Microsoft discovered that this issue was caused by a new feature that was automatically defaulted on version 10.0.24. To workaround this error, Feature management configurable payment ID can be disabled.

    Correction is under progress and backport has been requested for correction to be available starting with version 10.0.25.

    I hope this will be useful to you.

    Regards,

    Heidi

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    We've recently also been experiencing this issue on one of our customer environments (when invoicing an SO). However I don't seem to be able to replicate this on a sandbox environment.

    Anyone has an update on this?

    Thanks!

  • Alan Zhou Profile Picture
    Alan Zhou 56 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    OKay, here is China.

    so you may raise a support ticket.

  • Heidi de Boer Profile Picture
    Heidi de Boer 50 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    I do not have that parameter, see screenshot:

    pastedimage1650969690734v1.png

    Maybe this parameter will only be visible for a specific country?
    Is your country maybe Norway?

    Regards, 
    Heidi

  • Alan Zhou Profile Picture
    Alan Zhou 56 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    here

    intetax.png

  • Heidi de Boer Profile Picture
    Heidi de Boer 50 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    Hi Alan,

    Many thanks for your quick answer.

    But unfortunately, I can not found the parameter "integration with tax system" in the AR-parameters.
    Can you send me a screenshot?

    Thanks in advance.

    Heidi

  • Suggested answer
    Alan Zhou Profile Picture
    Alan Zhou 56 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    hi Heidi,

    I found that a AR parameter > Ledger and sales tax> "integration with tax system" was mistakenly enabled.   (not sure if it was caused by version update.)

    after I disabled it, the error gone.  

    hope it helps.

    Alan

  • Heidi de Boer Profile Picture
    Heidi de Boer 50 on at
    RE: The length of the registration number in the OCR-line may not exceed 11 characters

    Hello Alan,


    I am experiencing the same error message when creating a collection letter in D365 version 10.0.26.
    Have you already found a solution for this error message?
    Or do you know where we can change the registration number in the OCR-line?

    Hope to hear from you.

    Kind regards,

    Heidi de Boer

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