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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / What are the steps nee...
Microsoft Dynamics GP (Archived)

What are the steps needed to correct a purchase order that was generated and received for the wrong vendor and sold to the customer in Great Plains 10.0?

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Posted on by cemt 165

What are the detailed steps needed to correct a purchase order that was generated and received for the wrong vendor and part of it has already been sold to the customer in Great Plains 10.0?

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  • dpapa Profile Picture
    dpapa 120 on at
    Re: What are the steps needed to correct a purchase order that was generated and received for the wrong vendor and sold to the customer in Great Plains 10.0?

    If the po has not been moved to history, you can go to Purchasing<<Edit Po Status, in order to regain access. You would change status to "Change Order" and then go back into PO entry to make any necessary changes.

    However, this does not correct all the other areas that have now been affected, Inventory, Sales, AP, etc.

  • Community Member Profile Picture
    Community Member on at
    Re: What are the steps needed to correct a purchase order that was generated and received for the wrong vendor and sold to the customer in Great Plains 10.0?

    This is not possible, if the PO is fully received. The core issue is to reverse out the received products from a wrong vendor. Only straightforward option is to pass a PO return, but that would happen only if you have the quantity in your site. I feel like it's near to impossible. Especially if any one product on that PO was serialized, then it's certainly not possible. Got to think about some other workaround to reverse out the Creditor's balance. Maybe a direct Payables entry would help.

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