Skip to main content
Microsoft Dynamics GP forum
Unanswered

Place to view old technical support requests from legacy PartnerSource portal?

editSubscribe (0) ShareShare
ReportReport
Posted on by 530

I was curious if the old technical support requests created in the legacy PartnerSource portal were still available to view anywhere. When I login to the new area it only shows me a case I have from May this year. Nothing else.

On a post from Terry Haley it mentions existing technical support requests would be available, but I'm not sure if that meant active requests or all historical requests: "Existing technical support incidents that were created in PS/CS will appear in https://support.microsoft.com/supportforbusiness."

Thanks for any assistance.

Categories:
Attachments

Helpful resources

Quick Links

New Blog Features Released!

Check out the new community blog features for viewers and authors…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,126 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 222,646 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,138

Featured topics

Product updates

Dynamics 365 release plans