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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Microsoft Dynamics CRM...
Microsoft Dynamics CRM (Archived)

Microsoft Dynamics CRM Workflow /Process Wait Condition Issue

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Posted on by Community Member

Hi  CRM Community ,

We have a OOB workflow which will wait and rerun after 10 minutes.

Recently we observed the workflow had waited more than 10 minutes (infrequently - twice in 2 months period).

The Below Error was logged at the time when the workflow waited for more than 10 minutes in the Event Viewer. 

"The category specified (*******) does not exist .

(Reporting Process : Microsoft.CRM.Sandbox.WorkerProcess , AppDomain:C:\Program Files\Microsoft Dynamics CRM\Server\Bin)"

Source : MSCRMTracing

Event ID : 17155

I would like to request any insights or technical help on this issue .

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    ajyendra Profile Picture
    ajyendra 1,738 on at

    Hi,

    It would be great help if you provide the workflow you written on that (ScreenShot).

    Use timeout instead of wait

    Here is some of the waiting workflow might it would be helpful

    http://blog.clickdimensions.com/crm-workflows-wait-versus-timeout/

    https://www.inkeysolutions.com/blogs/waiting-workflows-using-parallel-wait-branches-in-microsoft-dynamics-365-ce-crm/

    Thanks

    Ajyendra 

    If answer is helpful to you Please mark as Verified

  • Community Member Profile Picture
    Community Member on at

    Hi ,

    Thanks for the response.

    We are Currently using Timeout for our workflow. In the current screenshot below the workflow is waiting more than 10 minutes before Updating the  case in Step one .

    6201.Untitled.png

  • Community Member Profile Picture
    Community Member on at

    Hi,

    When you say more than 10 minutes, does it execute in 11 or 12 minutes? Or just throws an error as you mentioned and doesn't execute at all?

    Thanks

  • Community Member Profile Picture
    Community Member on at

    Hi  Omar,

    It does not throw any error in the workflow. It waits for 18 minutes or more than that and completes the update step. Whenever it waits for more than 10 minutes the below Error was logged in the Event Viewer.

    "The category specified (*******) does not exist .

    (Reporting Process : Microsoft.CRM.Sandbox.WorkerProcess , AppDomain:C:\Program Files\Microsoft Dynamics CRM\Server\Bin)"

    Source : MSCRMTracing

    Event ID : 17155

    Thanks

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